Keep your CCTV working properly
CCTV Maintenance Cardiff
Book a check on your existing CCTV system. Book Now
Keep your CCTV working properly
Book a check on your existing CCTV system. Book Now
A CCTV system can appear to be working while still failing in important ways. A camera may have shifted, night footage may be unclear, storage may no longer retain enough recordings or a failed component may leave part of the property uncovered. Regular checks help identify these issues before the footage is actually needed.
We provide CCTV maintenance and troubleshooting across Cardiff and South Wales for many existing systems, including installations originally completed by other companies. Our first aim is to understand the fault and the overall condition of the equipment before recommending repair or replacement.
CCTV faults can come from cameras, power supplies, cabling, recorders, storage, network connections or configuration. Treating every fault as a camera problem can lead to unnecessary replacement, so we work through the system and narrow down the likely cause. Maintenance can also be preventative. Cameras exposed to weather may move or become dirty, storage devices can age, and a building may change enough that old camera views are no longer useful. Reviewing the system periodically gives you an opportunity to correct these issues and decide whether any upgrades would provide a meaningful improvement.
We check camera images, positioning and visible condition to identify missing views, poor focus, contamination or other obvious problems.
If footage is not being saved correctly or recording history is shorter than expected, we can investigate recorder configuration and storage condition.
Reflections, glare and poor camera placement can reduce night-time image quality. We assess the view and look for practical improvements.
Where compatible systems have lost remote viewing, we can investigate the CCTV equipment and relevant connection settings to identify likely causes.
When equipment is ageing or no longer meets your needs, we can recommend targeted upgrades or a wider replacement depending on the system condition.
Planned inspections can identify deteriorating equipment, altered camera views and recording issues before they become more serious.
| Service | Estimated Cost | Average |
|---|---|---|
| CCTV inspection or service visit | £95–£220 | Around £155 |
| Minor camera or connection repair | £120–£350 | Around £235 |
| Recorder or storage repair | £180–£600 | Around £390 |
| Multi-camera upgrade work | £350–£1,500+ | Around £925 |
Maintenance costs depend on the fault, accessibility, equipment compatibility and whether replacement parts are required. Any estimate is subject to assessment of the existing system.
We investigate the likely cause of a problem before assuming the complete system needs changing.
We can assess many CCTV installations even when we did not carry out the original work.
Where a system is partly serviceable, we consider whether targeted improvements can extend its useful life.
Maintenance is also a useful opportunity to confirm cameras still cover the areas that matter.
If your cameras, recorder or remote viewing are not working properly, tell us what the system is doing and arrange a maintenance visit. [CTA:book]
Free — no obligations
We start with what you have noticed, when the problem began and whether it affects one camera or the wider system.
Cameras, cabling, recorder functions and relevant connections are assessed where accessible.
We narrow down the problem and explain what appears to be causing the issue.
Where practical, we carry out suitable corrective work or explain the available replacement options.
We confirm the repaired or upgraded equipment is operating as expected before completing the visit.